ICT & Managed IT Services
We continually align your technology with best IT standards and practices to keep your infrastructure secure, reliable, and future-ready. At Fusion Technologies, we help you build a Digital Workplace by introducing cost-effective solutions that drive collaboration, increase productivity, and keep your business moving.
As your ICT partner, we treat your business goals whether that’s growth, customer retention, or operational efficiency as our own. Our ICT & Managed IT model ensures your systems are monitored, protected, and optimised so your team can focus on what matters most.
Our ICT & Managed IT Services
We provide a full suite of IT services to keep your organisation running smoothly:
IT Support & Helpdesk
24/7 remote and onsite support for your staff
Cloud Solutions
Microsoft 365, Google Workspace, cloud backup & disaster recovery
Networks & Cybersecurity
Firewalls, VPN, secure Wi-Fi, threat monitoring, compliance
Hardware & Device Management
Procurement, setup, lifecycle support for PCs, laptops & mobile
AI Chatbots & Support Bots
Intelligent automation for customer service and sales
Services Outcome
- Streamlined IT operations
- Faster issue resolution & staff productivity
- Secure networks and data protection
- Reduced downtime & operational costs
- Staff training and education on new tools
- Future-ready IT strategy and solutions
Why Choose ICT & Managed IT Services?
In today’s fast-moving digital landscape, organisations rely on IT more than ever. You need more than just break-fix support — you need a partner who can:
- Deliver worry-free IT with proactive monitoring and helpdesk support
- Provide secure, compliant systems that protect data and users
- Recommend strategies and solutions to future-proof your business
- Offer reliable, streamlined, and value-driven ICT that supports growth
Frequently asked questions
1. What does ICT & Managed IT Services actually include?
It covers IT helpdesk, cloud management, cybersecurity, hardware lifecycle, AI chatbot deployment, and ongoing optimisation of your systems.
2. Do you support both remote and onsite issues?
Yes. Most issues can be resolved remotely, but our engineers also provide onsite support across Ireland and Northern Ireland.
3. Can you manage our cloud tools like Microsoft 365 or Google Workspace?
Absolutely. We provide licensing, setup, training, and ongoing support so your team can fully benefit from cloud tools.
4. How secure are your ICT & Managed IT Services?
Security is central to our services including firewalls, encrypted backups, antivirus, and compliance checks to protect your data and users.